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Our Policies

Please note all orders ship Monday through Friday only.

There are no weekend/holiday shipments.

Enter your Shipping information exactly as it appears on your credit card or bank statement. If the address information does not match what the credit card company has on file, your order can not be processed.

Visa, Mastercard, American Express, and Discover card are accepted.

Coming soon! Credit card payments, bank draft, and Bill Me Later* will be accepted soon via PayPal. *Bill Me Later requires credit approval.

IMPORTANT NOTICE: Credit card fraud is a very serious federal offense and we will aggressively prosecute anyone attempting to misuse a credit card number at our website. If you attempt to misuse a credit card or any other form of payment at House of Nubian Inc, you will be pursued and prosecuted for a federal offense to the full extent of the law. We do not ship ANY ORDERS until we are satisfied that the transaction is clean. We reserve the right to cancel, delay or request additional verification should we decide an order is suspicious or fraudulent.
 
  • Sorry no C.O.D's or Personal Checks accepted.
  • Most orders received before 2:00pm ship the same day.
  • Orders usually arrive within three to five business days.
  • We ship to the Continental U.S., Alaksa, and Hawaii.
  • APO/FPO shipments require approx. 10 days for delivery.
  • We only ship international orders with payment by PayPal. We do not ship International Orders with credit card as payment.
  • All prices listed are in U.S. Dollars
  • Shipping charges are not refundable.
  • All items will be shipped promptly when the order is received.
  • Tracking number will be e-mailed to you when the package leaves our post office.
  • Each order is tracked from inception, to arrival in your hands.
  • All of our deliveries require a signature, which ensures the package is actually received by the card holder
  • We encourage you to buy more than one item so you can save on shipping.

Shipping Policies

We offer the following shipping methods and delivery times:

  • Standard: Ground (3-5 Days) $5.95
  • Express: Air (1-2 Days) $19.95

Returns & Exchanges

  • No merchandise will be accepted for exchange with out a return merchandise authorization (RMA).
  • We will not accept returns or exchanges on any opened or used products.
  • Any unauthorized return that is unopend will be subject to a restocking charge of 25% of the purchase price (No Exceptions!!!).

Privacy Policy

We do not share your information with anyone. "What happens at Feydar Chewsticks, Stays with Feydar Chewsticks."